Terms of service

Welcome to Blumra.com. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services operated through Shopify. By visiting our site or purchasing from us, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.

SECTION 1 – ACCESS AND ACCOUNT

By using this website, you confirm that you are at least 18 years of age or are using the site under the supervision of a legal guardian. You may be required to provide personal and payment information. You are responsible for maintaining the confidentiality of your account details and for all activities conducted through your account.

SECTION 2 – OUR PRODUCTS

We make every effort to display product details accurately. However, slight differences in colour or appearance may occur due to screen settings or lighting. We reserve the right to limit quantities, update product information, or discontinue products at any time without prior notice.

SECTION 3 – ORDERS

Placing an order on Blumra.com constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. Orders are confirmed only after successful payment or COD verification. Once an order is dispatched, cancellation is not possible. Returns and refunds are governed by our Refund & Return Policy.

SECTION 4 – PRICES AND BILLING

All prices are listed in Indian Rupees (INR). Prices may change without prior notice. Taxes, if applicable, are included or shown at checkout. By providing payment information, you confirm that you are authorised to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided are estimates only. We are not responsible for delays caused by courier partners, weather conditions, strikes, or events beyond our control. Ownership and risk of products pass to the customer once the order is dispatched.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, and design, is the property of Blumra.com or its licensors. You may not copy, reproduce, distribute, or use any content without prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services. These are provided without warranties, and use of such tools is at your own risk. We are not responsible for issues arising from third-party services.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Accessing third-party links is at your own discretion.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. All sales and customer relationships are directly between you and Blumra.com. Shopify is not responsible for products sold, customer service, or disputes related to purchases from our store.

SECTION 10 – PRIVACY POLICY

Your use of this site is governed by our Privacy Policy. As our store is hosted on Shopify, certain data may be processed through Shopify’s systems in accordance with their policies.

SECTION 11 – FEEDBACK AND REVIEWS

By submitting reviews, feedback, or suggestions, you grant us the right to use, publish, or display such content for marketing or informational purposes. You confirm that your content does not violate any laws or third-party rights.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, information on our site may contain errors or omissions. We reserve the right to correct such errors and to cancel orders if information is inaccurate, without prior notice.

SECTION 13 – PROHIBITED USES

You may not use this website for unlawful, fraudulent, abusive, or harmful activities. This includes spreading malware, attempting unauthorised access, misusing data, or violating any applicable laws. We reserve the right to restrict or terminate access for violations.

SECTION 14 – TERMINATION

We may suspend or terminate your access to our services at any time if these Terms are violated. Obligations and rights that should survive termination will continue to apply.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our services and products are provided on an “as available” basis. We do not guarantee uninterrupted or error-free service, except as required under applicable law.

SECTION 16 – LIMITATION OF LIABILITY

Blumra.com shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services, to the maximum extent permitted by Indian law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Blumra.com, its owners, partners, and service providers against any claims or losses arising from your use of the website or violation of these Terms.