Shipping policy
At Blumra.com, we aim to deliver your order safely and on time across India. Please read this Shipping Policy carefully before placing an order.
1. Shipping Locations
We currently ship pan-India to all serviceable pin codes through trusted courier partners such as Bluedart, Delhivery, XpressBees, ShadowFax, Ecom Express, and others.
2. Order Processing Time
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Orders are processed within 1–2 working days after payment confirmation.
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Orders placed on Sundays or public holidays are processed on the next working day.
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Prepaid orders are dispatched first.
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Cash on Delivery (COD) orders may require order confirmation through call or message before dispatch.
3. Estimated Delivery Time
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Metro Cities: 2–4 working days
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Tier 2 & Tier 3 Cities: 3–6 working days
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Remote or Rural Areas: 5–8 working days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, strikes, or other situations beyond our control.
4. Shipping Charges
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Free shipping across India
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No minimum order value required
In rare cases, remote area delivery surcharges may apply. Customers will be informed before dispatch if applicable.
5. Order Tracking
Once your order is shipped, you will receive:
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A shipping confirmation via SMS or email
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A tracking number and link to track your order online
If tracking details are not received within 48 hours of order placement, please contact our support team.
6. Delays and Unserviceable Areas
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We are not responsible for delays caused by courier partners or events beyond our control.
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If your pin code is not serviceable, we will contact you and process a full refund.
7. Missed or Undelivered Packages
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If delivery fails due to customer unavailability, another attempt may be made by the courier.
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If the order is returned due to incorrect address or unreachable contact details, re-shipping charges may apply.
Please ensure your address and phone number are correct at checkout.
8. Cash on Delivery (COD)
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COD is available for eligible pin codes only.
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All COD orders require confirmation before dispatch.
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Unconfirmed COD orders may be cancelled.
9. International Shipping
Currently, we do not offer international shipping.
10. Contact Us
For shipping-related questions or delivery issues, contact us at:
Blumra.com
Email: blumrashop@gmail.com
Phone / WhatsApp: 9749154602
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM